Privacy Policy

The UNERHÖRT! Music Film Festival Hamburg respects your privacy. Protecting your personal data is important to us. We process your information solely in accordance with the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following information explains the type, scope, and purpose of the processing of personal data in connection with the use of our website.

1. Data Controller

UNERHÖRT! Music Film Festival Hamburg
Email: info(at)unerhoert-filmfest.de
Website: www.unerhoert-filmfest.de

2. Hosting and Server Log Files

Our website is hosted by Strato AG, Pascalstraße 10, 10587 Berlin, Germany. When you visit our website, Strato automatically collects so-called server log files, which may include:

  • IP address of the requesting device
  • Date and time of access
  • Page or file requested
  • Browser type and version
  • User operating system
  • Referrer URL (previously visited page)

These data are processed solely to ensure the secure and stable operation of the website and for error analysis. The data are automatically deleted after seven days at the latest. Processing is based on Art. 6 (1)(f) GDPR (legitimate interest in technical security). We have concluded a Data Processing Agreement (DPA) with Strato.

3. Contact by Email or Form

If you contact us by email or via a contact form, we will store and process the information you provide (e.g. name, email address, message) solely for the purpose of responding to your inquiry. The legal basis is Art. 6 (1)(b) GDPR (communication prior to or in performance of a contract). Your data will not be shared with third parties.

4. Newsletter (MailerLite)

You can subscribe to our newsletter through our website. We use the service MailerLite Limited, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland.

Subscription follows a double opt-in process: after registration, you will receive an email asking you to confirm your subscription. Only after confirmation will your email address be added to our mailing list.

MailerLite processes your data (email address, name if provided) exclusively on our behalf on the basis of a Data Processing Agreement (DPA) in accordance with Art. 28 GDPR. Your data will not be shared with third parties and will be used only to send the newsletter. You may withdraw your consent at any time by using the unsubscribe link included in each newsletter.

For further information, please visit: https://www.mailerlite.com/legal/privacy-policy

5. Embedded YouTube Videos (Lazy Load)

Our website may embed videos from the YouTube platform (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Embedding is implemented in a privacy-friendly manner using a lazy-load technique: YouTube content is loaded only when you actively click the preview image. No connection to YouTube or Google is established before that click.

Once you start the video, a connection to YouTube’s servers is created. Personal data (such as your IP address and the page visited) may then be transmitted to YouTube. If you are logged into your YouTube account, YouTube can associate your browsing behaviour with your profile. You can prevent this by logging out of your account before playing the video.

For more information, see Google’s privacy policy: https://policies.google.com/privacy

Legal basis: Art. 6 (1)(f) GDPR (legitimate interest in providing an appealing online presentation).

6. Photo and Video Recordings at Events

During the UNERHÖRT! Music Film Festival, photo and video recordings may be made by us, media partners, and/or sponsors. Such recordings may be used for print, online, and social-media publications, press coverage, or documentation. By entering the festival venues, visitors consent to being recorded and to the free use of such material for the purposes mentioned above. The rights of data subjects remain unaffected (see below).

7. Rights of Data Subjects

  • Access to personal data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure (“right to be forgotten”, Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)

To exercise these rights, you may contact us at any time via email: info(at)unerhoert-filmfest.de.

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

Responsible authority for us:

Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 20459 Hamburg, Germany
Tel.: +49 (0) 40 428 54 – 4040
Email: mailbox(at)datenschutz.hamburg.de

9. Data Retention

Personal data will be stored only for as long as necessary to fulfil the purpose of processing or as required by law. Once the purpose no longer applies or statutory retention periods expire, the data will be deleted.

10. Data Security

We implement technical and organisational measures to protect your data against loss, manipulation, and unauthorised access. Our website uses SSL / TLS encryption, identifiable by the padlock icon in your browser. Nevertheless, data transmission over the internet (e.g. via email) can have security vulnerabilities; complete protection of data against third-party access is not technically possible.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in legal requirements or technical developments. The latest version will always be available on this website.